Domestic (United States) Returns:

If you are not completely satisfied with your order, you can initiate a return or exchange within 30 days of when your order was placed unless otherwise noted in a disclaimer for specific items. To be eligible for a return or exchange, the item(s) must be in their original condition - not worn, washed or damaged. Items received worn, washed, or damaged will not be accepted and returned to the customer. Limited edition items and Misprint Bundles are not eligible for return. If there is an issue with your order, please reach out to us for assistance at info@naturebacks.com

GENERATE RETURN LABEL

International Returns:

International orders are final sale and cannot be returned or exchanged. Unfortunately, we are unable to process any returns or exchanges for products shipped outside of the United States. If there is an issue with your order, please reach out to us for assistance at info@naturebacks.com

Holiday Return Policy 2023

Any orders placed from November 23rd - December 25th, 2023 have until January 24, 2024, 30 days after Christmas, to return or exchange their order as long as products aren’t washed or used. Please allow 3-5 additional days for your return/exchange to be processed during this time.

What is the return/exchange process?

Once we receive your package, please allow 1-5 business days for your return or exchange to be processed. You will receive an email confirmation when your return or exchange has been processed. Refunds will be credited to the original method of payment. Please allow 1-5 business days for the refund to post to your account, as it depends on your financial institution. Original shipping charges are non-refundable for international orders. Any discount codes or reward codes used on your return order is not transferable to another order.

If you wish to return your items with your own return label, please ship the items to the address below.

Nature Backs
2175 N Stone Chapel Ln.
Fayetteville, Arkansas 72704 US