Shipping – Nature Backs

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What is Nature Backs’ shipping time frame? What is Nature Backs’ shipping time frame?

For domestic orders, please allow 5-7 business days for your order to be processed and shipped and 7-12 business days for international orders. Orders are only shipped during our business hours; Monday through Thursday 9am-4pm CST. Please view the "Shipping Info" tab on the product page for further shipping information on specific items. Shipping may differ on National Holidays.

I never received my order, what should I do? I never received my order, what should I do?

If the order has been marked as delivered, but you have not received it, please wait 3 business days to see if the package gets delivered. Occasionally, packages can be marked as delivered prematurely. After this time, please contact us for further assistance.

What shipping carriers do you use? What shipping carriers do you use?

Domestic orders are shipped via USPS and UPS. International orders are shipped via GlobalPost.

How do I know when my order is shipped? How do I know when my order is shipped?

You will receive an order confirmation email after your order has been placed. When the label for your order has been created we will send you a shipping confirmation email that will include the tracking number for your package and your order will be shipped shortly after.

Do you ship internationally? Do you ship internationally?

Yes, we do ship internationally! Please enter your shipping address at checkout to see if we ship to your location and to view the shipping rates. We don't allow any returns or exchanges on international orders so we highly encourage you to take your time when selecting your items.

**Any additional custom or duty fees incurred during the importation of our products are the sole responsibility of the recipient or purchaser. Please be aware that these fees may be imposed by your local customs authorities and are beyond our control.**

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8691889795, 8691849475, 8691875459, 8691877443, 1318667681895,

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